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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becca shipley

February 20, 2025

5  out of  5
rating by Becca shipley
"I always ask for Alexis or Baylee!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bryan Chapman

February 20, 2025

5  out of  5
rating by Bryan Chapman
"Wonderful company and staff to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Robert Williams

February 12, 2025

5  out of  5
rating by Robert Williams
"A great company to do business with. Always looking out for my needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John P. Barber

February 12, 2025

4  out of  5
rating by John P. Barber
"I appreciate the yearly contact with Trevor's office to confirm my contact information and to review my coverages to insure that if there were any changes to my financial situation I am still getting the best coverage. This personal contact is one of the reasons I choose my home and auto insurance coverage with State Farm."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Kimberly Dougher

February 5, 2025

5  out of  5
rating by Kimberly Dougher
"Alexis (Lexi) was extremely efficient, knowledgeable and responsive. She provided a thorough analysis of our coverages and a comprehensive plan based on our insurance needs. We feel we have a true partner moving forward."
We responded:
"We’re thankful for your feedback! We're happy to have Alexis on our team and glad to see you feel the same way. If there is anything else we can do to help, please let us know!"
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Fraskie

February 3, 2025

5  out of  5
rating by Fraskie
"Alexis Gilley was incredible. Hands down the most professional and helpful person I've dealt with when shopping around or dealing with insurance agents throughout the last 10 years. Not only did she help me save $40-50 a month on my insurance, but explained the policies and everything my insurance provides me as far as care and protection goes in a very kind manner. 10/10"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and we agree, Alexis is awesome! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brock White

January 29, 2025

5  out of  5
rating by Brock White
"Got in a pretty serious wreck 2 months back. They made the process of submitting a claim super easy and helped with all of my questions. Glad I had these guys there when I needed them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hilary Lindsey

January 28, 2025

5  out of  5
rating by Hilary Lindsey
"From the first day I called Trevor Butcher State Farm, Baylee has been so helpful answering all my questions. She quickly provided quotes for my home and auto and made the Insurance purchase quick and easy. It was a blessing to talk with such a nice young lady. She has handled everything in a very professional manner every time I have spoken to her. Each time we talk we enjoy a good laugh of some kind! Thanks Baylee, for all the little things. They mean the most!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience, and totally agree, Baylee is great! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Steve Atchley

January 21, 2025

5  out of  5
rating by Steve Atchley
"Always very cordial and willing to help. Very easy to have a conversation with. Have always had very good results from any claims."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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christa ball

January 7, 2025

5  out of  5
rating by christa ball
"Baylee Collum is the absolute best. She is prompt and timely about everything. You emails or calls you right back. You not waiting on hold forever to be sent to voicemail. Baylee is wonderful and so very sweet"
We responded:
"Thanks so much, Christa! Baylee is the best! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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sahjanand patel

December 23, 2024

5  out of  5
rating by sahjanand patel
"Very good service very nice people"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Emily Blankenship

December 6, 2024

5  out of  5
rating by Emily Blankenship
"Alexis is truly amazing and called and helped me get the lowest rate possible"
We responded:
"Thanks for your review and mentioning Alexis, Emily. We're so glad to have her as a team member and have you as a client!"
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Alan Sims

December 6, 2024

5  out of  5
rating by Alan Sims
"I'm very satisfied with Trevor and his team at State Farm. They have always taken care of our insurance needs with freindly and fast results."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ZOOMPUNCH

December 6, 2024

5  out of  5
rating by ZOOMPUNCH
"Had a wonderful experience answering questions with Sarah this morning. Quickly covered all of my information, as well as had a few giggles at my responses. :)"
We responded:
"Sara is awesome! Thanks so much for your review."
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Cari King

December 5, 2024

5  out of  5
rating by Cari King
"Alexis is a consummate professional, helpful, patient and extremely knowledgeable. Finding someone who is quick to respond, communicative, and willing to explain all the details these days is difficult - I feel very lucky to have her as my account representative."
We responded:
"We are grateful to have Alexis so that she can serve clients like you! Thank you for your review and your business!"
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James Hulsey

November 27, 2024

5  out of  5
rating by James Hulsey
"Great people. They've helped me so much through some really hard times"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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KaDaija Madden

October 29, 2024

5  out of  5
rating by KaDaija Madden
"Insurance is very complicated, however, Bailey makes everything sound so simple. She explains all the aspects of the policy so well and I feel very well informed when making decisions for me and my household."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elizabeth Lee

October 24, 2024

5  out of  5
rating by Elizabeth Lee
"Trevor and his team are very professional and easy to work with. They are also extremely knowledgeable about all things State Farm related. Highly recommend them!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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natalie hill

October 17, 2024

5  out of  5
rating by natalie hill
"Alexis was great in helping me find affordable car and home insurance."
We responded:
"Thank you for giving our office a review! Alexis is great and we are glad to have her. We look forward to continuing to support your insurance needs."
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debby hewitt

October 15, 2024

5  out of  5
rating by debby hewitt
"The lady called me today and gave me very good customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jackie Stephenson

October 15, 2024

5  out of  5
rating by Jackie Stephenson
"Great office full of great folks! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stephanie Mims

October 7, 2024

5  out of  5
rating by Stephanie Mims
"Very friendly and provided good information and guidance on the coverages"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Leslie Odom

September 19, 2024

5  out of  5
rating by Leslie Odom
"Absolutely wonderful service quick and easy process. Alexis gilley worked so well with me. Thank y'all so much for everything you do."
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Holly Garner

September 10, 2024

5  out of  5
rating by Holly Garner
"Alexis was thorough, personable and professional while helping me with my new auto insurance."
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jamal buford

August 30, 2024

5  out of  5
rating by jamal buford
"Alexis was amazing!!!! Thank you soo much for your help!"