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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CYNTHIA WILLIAMS

January 16, 2026

5  out of  5
rating by CYNTHIA WILLIAMS
"Nikki was great she was able to answer all my questions. She"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Timothy Ingram

January 16, 2026

4  out of  5
rating by Timothy Ingram
"Ciara Steele was very professional and knowledgeable with assisting me with my insurance coverage and attention to detail."
We responded:
"Thank you for your rating, Timothy! If there is anything that kept this from being a 5-star experience, we would love the opportunity to learn and improve here on State Farm Agent Trevor Butcher’s Team. Timothy, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Trevor Butcher’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! "
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Dondi Dobbins

January 15, 2026

5  out of  5
rating by Dondi Dobbins
"Yes my agent Niki was so persistent explaining my coverages on my vehicles...fast and precise and hastle free ...thank you Niki"
We responded:
"Dondi, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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John Finklea

January 15, 2026

5  out of  5
rating by John Finklea
"As a representative of State Farm/Trevor Butcher agency, and as a person, Austin Johnson was professional, thorough, kind, and responsive to ALL of my many questions. I reached out to him from the Birmingham area based on good information and a recommendation from someone close to me. I wanted to see if I could do better on rates than I had with another major insurer. After getting quotes from him on home, auto and an umbrella liability policy, my auto rate decreased by 70% and my overall annual insurance cost decreased by about 50%, all while improving certain aspects of my coverage. Granted, a person’s current insurance cost and a comparison quote are highly susceptible to that individual's current situation and their existing rates and coverage, and maybe my experience is outside of the norm - I really can’t say. But if you haven’t considered getting an insurance quote for comparison recently, I highly recommend contacting Austin at State Farm/Trevor Butcher Agency no matter who you are. I truly believe he will do everything he can to help you. Many thanks, Austin!"
We responded:
"Thank you so much for the 5-stars, John! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Detrus Dobbins

January 14, 2026

5  out of  5
rating by Detrus Dobbins
"Nikki was very patient and informative answered all of my questions to the best of her abilities thanks very much."
We responded:
"Wow, thank you for the 5-star review, Detrus! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Detrus, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Trevor Butcher’s Team is just a call or email away! "
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Nate Borries

December 31, 2025

5  out of  5
rating by Nate Borries
"Really great service here! I worked with Nikki to talk about different auto / home insurance quotes and she was quite helpful."
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Erick Tidwell

December 24, 2025

5  out of  5
rating by Erick Tidwell
"Cierra is so kind and extremely helpful when I talked to her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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vashanda cowan

December 12, 2025

5  out of  5
rating by vashanda cowan
"The agents are very knowledgeable about the policies. They give great need to know tips on you on what’s best. Always very nice and polite."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Auston Moody

December 7, 2025

5  out of  5
rating by Auston Moody
"The team at Trevor Butcher State Farm always makes sure that everybody gets exceptional service. Any time that I call, my questions get answered. Everybody here is very knowledgable and friendly and willing to go the extra distance to help you out, no matter the situation. I’ve been a customer for almost 6 years and I have no complaints."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dara Montgomery

December 6, 2025

5  out of  5
rating by Dara Montgomery
"Everyone is very professional and helpful when I contact the office"
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Maria Silvar

November 26, 2025

5  out of  5
rating by Maria Silvar
"Very good service and assistance I definitely recommen"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steve

November 24, 2025

5  out of  5
rating by Steve
"Ran into an unforeseen issue with my son's car following a claim. Cierra was absolutely fantastic in making sure we were taken care of, late in the day, and with above and beyond service. So grateful for her help!"
Profile photo of Deb Hamric

Deb Hamric

November 19, 2025

5  out of  5
rating by Deb Hamric
"Cierra was very helpful and informative. She was patient and explained all benefits to me “line by line” of each policy. I am appreciative to her and would recommend her to others in the future. Thank you Cierra!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Nancy Teas-Crain

Nancy Teas-Crain

November 18, 2025

5  out of  5
rating by Nancy Teas-Crain
"We had an excellent experience this morning signing up for home and auto insurance with State Farm. Nikki guided us through the steps. She was friendly and knowledgeable. Such an excellent employee is the best possible marketing for your services! We look forward to working with your office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Terrie Savage

November 10, 2025

5  out of  5
rating by Terrie Savage
"Wonderful experience. Very friendly and professional. Nikki was awesome in helping me with all my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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G I O Vazquez

November 6, 2025

5  out of  5
rating by G I O Vazquez
"We are very happy customers Nikki took good care of us👍🏾give her a call"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Whitney Wigginton

November 4, 2025

5  out of  5
rating by Whitney Wigginton
"Cierra was absolutely wonderful in explaining my policy into detail and answering all the questions I had."
We responded:
"Thank you for your 5-star review for both our office and Cierra! My State Farm team and I are happy to be your good neighbor!"
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Daphne Burgess

November 4, 2025

5  out of  5
rating by Daphne Burgess
"Thank you for providing great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nikki Vinson

October 31, 2025

5  out of  5
rating by Nikki Vinson
"Cierra is so helpful and knowledgeable! Great service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Caleb Harville

October 31, 2025

5  out of  5
rating by Caleb Harville
"Nikki Vinson is great. She’s incredibly knowledgeable, kind, and always takes the time to explain things clearly. Her commitment to providing excellent support really stands out. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Josie Harbison

October 31, 2025

5  out of  5
rating by Josie Harbison
"Nikki is absolutely the best! She’s always so kind, patient, and goes above and beyond to help. You can tell she truly cares! I’m so thankful for her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bruce Lewis

October 30, 2025

5  out of  5
rating by Bruce Lewis
"I've worked with both Austin and Cierra. Both were outstanding. Very helpful answering all my questions and helping me shape the policies in the way I needed them. Thanks for your excellent service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joy Smith

October 22, 2025

5  out of  5
rating by Joy Smith
"Sierra answered all my questions and explained what's covered and what's not very well without overselling. Trevor Butcher - State Farm has been so easy to work with for home and auto insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Brenda Vizcaya

Brenda Vizcaya

October 7, 2025

5  out of  5
rating by Brenda Vizcaya
"Cierra Steele, thank you for your continuous help every time I make a call to StateFarm. You listen and make sure our policy is taken care of."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rebekah Mickle

September 30, 2025

5  out of  5
rating by Rebekah Mickle
"Make sure and ask for Nikki! She is incredibly passionate about getting you the help that you need!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and more specifically, with Nikki. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"