State Farm® Insurance Agent Trevor Butcher
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chase Clines
April 1, 2026
5
out of
5
rating by Chase Clines
"Nikki helped me out"
We responded:
"Thank you so much for the 5-stars, Chase! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Jason Vinson
March 31, 2026
5
out of
5
rating by Jason Vinson
"Nikki did a great job taking care of me and answering my questions."
We responded:
"Thank you for taking the time to leave such a great review, Jason. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Chad Smith
March 18, 2026
5
out of
5
rating by Chad Smith
"Cierra made combining our polices super easy after we were married. She helped us do it all through phone calls and emails which made it very convenient for our work schedules."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Trevor Butcher’s Team here in Decatur . "
marcus webb
March 16, 2026
5
out of
5
rating by marcus webb
"Amazing hospitality and straight forward approach. I had the pleasure of talking with Austin. Very honest and upfront! Truly wants the best for their customers. If you’re looking for transparency and good rates, look no further!"
We responded:
"We are grateful for your 5-star review, marcus! Thanks for taking a moment to share your positive rating of State Farm Agent Trevor Butcher’s Team here in Decatur . "
Michael Dunkin
March 2, 2026
5
out of
5
rating by Michael Dunkin
"I recently received a call from State Farm regarding my insurance premium going down. I was asked to call at my convenience to discuss my coverage to make sure that I had the right amount of coverage for my car and house. The agent went over every thing step by step to make sure that nothing was missing. The agent was amazing!!! Not only does my truck and house have the right coverage the premium for both dropped in price!!! I’m happy."
We responded:
"Thank you so much for the 5-stars, Michael! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Trevor Butcher’s Team anytime."
Hayden
February 27, 2026
5
out of
5
rating by Hayden
"Nikki did a great job"
We responded:
"Thank you so much for the 5-star rating, Hayden! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Becky Renner
February 27, 2026
5
out of
5
rating by Becky Renner
"Cierra delivers friendly and professional excellence. She is detailed oriented, personable and all round wonderful. Can’t recommend her enough!"
We responded:
"Thanks so much for the amazing review, Becky! We really appreciate your support here in Decatur . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
BJ Shelton
February 27, 2026
5
out of
5
rating by BJ Shelton
"Very friendly service and care for what best meets the needs of the customer. Nikki in the office was AMAZING to work with!"
We responded:
"BJ, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Trevor Butcher’s Team here in our Decatur office. "
Jenny Vinson
February 27, 2026
5
out of
5
rating by Jenny Vinson
"Great insurance and Nikki went above and beyond! Can’t go wrong choosing this agency."
We responded:
"Thanks so much for the fantastic rating, Jenny! We are so glad you had a positive experience with us here on State Farm Agent Trevor Butcher’s Team. If there is anything we can do for you in the future, just give us a shout! "
shanyn harper
February 11, 2026
5
out of
5
rating by shanyn harper
"Very nice and professional."
We responded:
"Thanks so much for the fantastic rating, shanyn! We are so glad you had a positive experience with us here on State Farm Agent Trevor Butcher’s Team. If there is anything we can do for you in the future, just give us a shout! "
Reid Zuber
February 6, 2026
5
out of
5
rating by Reid Zuber
"Nikki was super helpful and made the process super easy!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Trevor Butcher’s Team. "
Garrett Hall
January 30, 2026
5
out of
5
rating by Garrett Hall
"Nikki was able to answer all my questions and made the process extremely smooth!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Trevor Butcher’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Gabriella Rose
January 30, 2026
5
out of
5
rating by Gabriella Rose
"Cierra helped me over the phone and was more than pleasant and very helpful to all the questions i had!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Gabriella, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Trevor Butcher’s Team—we are always here to help! "
Emily Schuster
January 30, 2026
5
out of
5
rating by Emily Schuster
"Cierra is the best!! She is so kind and easy to talk to! 10/10 would recommend!"
We responded:
"Emily, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Trevor Butcher’s Team here in our Decatur office. "
CYNTHIA WILLIAMS
January 16, 2026
5
out of
5
rating by CYNTHIA WILLIAMS
"Nikki was great she was able to answer all my questions. She"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Timothy Ingram
January 16, 2026
4
out of
5
rating by Timothy Ingram
"Ciara Steele was very professional and knowledgeable with assisting me with my insurance coverage and attention to detail."
We responded:
"Thank you for your rating, Timothy! If there is anything that kept this from being a 5-star experience, we would love the opportunity to learn and improve here on State Farm Agent Trevor Butcher’s Team. Timothy, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Trevor Butcher’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! "
Dondi Dobbins
January 15, 2026
5
out of
5
rating by Dondi Dobbins
"Yes my agent Niki was so persistent explaining my coverages on my vehicles...fast and precise and hastle free ...thank you Niki"
We responded:
"Dondi, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
John Finklea
January 15, 2026
5
out of
5
rating by John Finklea
"As a representative of State Farm/Trevor Butcher agency, and as a person, Austin Johnson was professional, thorough, kind, and responsive to ALL of my many questions. I reached out to him from the Birmingham area based on good information and a recommendation from someone close to me. I wanted to see if I could do better on rates than I had with another major insurer. After getting quotes from him on home, auto and an umbrella liability policy, my auto rate decreased by 70% and my overall annual insurance cost decreased by about 50%, all while improving certain aspects of my coverage. Granted, a person’s current insurance cost and a comparison quote are highly susceptible to that individual's current situation and their existing rates and coverage, and maybe my experience is outside of the norm - I really can’t say. But if you haven’t considered getting an insurance quote for comparison recently, I highly recommend contacting Austin at State Farm/Trevor Butcher Agency no matter who you are. I truly believe he will do everything he can to help you. Many thanks, Austin!"
We responded:
"Thank you so much for the 5-stars, John! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Detrus Dobbins
January 14, 2026
5
out of
5
rating by Detrus Dobbins
"Nikki was very patient and informative answered all of my questions to the best of her abilities thanks very much."
We responded:
"Wow, thank you for the 5-star review, Detrus! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Detrus, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Trevor Butcher’s Team is just a call or email away! "
Nate Borries
December 31, 2025
5
out of
5
rating by Nate Borries
"Really great service here! I worked with Nikki to talk about different auto / home insurance quotes and she was quite helpful."
Erick Tidwell
December 24, 2025
5
out of
5
rating by Erick Tidwell
"Cierra is so kind and extremely helpful when I talked to her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
vashanda cowan
December 12, 2025
5
out of
5
rating by vashanda cowan
"The agents are very knowledgeable about the policies. They give great need to know tips on you on what’s best. Always very nice and polite."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Auston Moody
December 7, 2025
5
out of
5
rating by Auston Moody
"The team at Trevor Butcher State Farm always makes sure that everybody gets exceptional service. Any time that I call, my questions get answered. Everybody here is very knowledgable and friendly and willing to go the extra distance to help you out, no matter the situation. I’ve been a customer for almost 6 years and I have no complaints."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dara Montgomery
December 6, 2025
5
out of
5
rating by Dara Montgomery
"Everyone is very professional and helpful when I contact the office"
Maria Silvar
November 26, 2025
5
out of
5
rating by Maria Silvar
"Very good service and assistance I definitely recommen"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"