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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Libby Mcmillen

May 2, 2024

5  out of  5 rating by Libby Mcmillen
"Lexi Gilley from Trevor Butcher's State Farm office reached out to me with a quote for auto insurance. I was able to set up a meeting with Lexi to go over all of the coverage options and choose the best coverage for myself. She was able to match my current coverage and offered additional discounts that brought my sixth month premium down. I made the switch to being insured by State Farm and look forward to continuing to work with this Insurance Agency."
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Madelyn Harbison

April 17, 2024

5  out of  5 rating by Madelyn Harbison
"Working with Trevor and his team , I feel like they really care and that they truly try to give me the best most affordable coverage. That's why I stay with State Farm"
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Sheniah Cooper

April 9, 2024

5  out of  5 rating by Sheniah Cooper
"The Trevor butcher State Farm office has made my insurance transition from Tx to Al super easy, the staff is always helpful and there to answer any of my questions or concerns."
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Robyn Dry

April 4, 2024

5  out of  5 rating by Robyn Dry
"They have always been available for my questions and concerns. Austin, the office manager is a rockstar and super helpful, knowledgeable, and qualified."
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Melissa Dodge

April 1, 2024

5  out of  5 rating by Melissa Dodge
"They are very attentive!"
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Rodney Cottingham

April 1, 2024

5  out of  5 rating by Rodney Cottingham
"Everyone here is always great at answering my questions and helping in any way I need help. I have been with State Farm In Decatur for over 40 years and I have always been happy."
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Jennifer Crump-Berry

March 20, 2024

1  out of  5 rating by Jennifer Crump-Berry
"EDIT#2 3/20/24- I have requested at least 3 times to never be contacted again by this office, and yet they continue to contact me. They can't even properly remove someone from their call lists, which is ILLEGAL. At a bare minimum there should be a note on my file to not contact me, but they wouldn't read it anyway. EDIT 11/8/2023- In the 8 months since I cancelled our coverage with TB state Farm, they have continued to show their incompetence and blatant disregard for requests. A week ago one of their sales team called me to see if I was interested in coming back. I requested that they not contact me in the future and yet today, they called again. They aren't even capable of reading account history and respecting boundaries. Why trust your cars and house with them? Original post: If I could give zero stars, I would. We've had coverage with this State Farm office for 4 years and its been incompetence from the very beginning. They routinely incorrectly submit and assess vehicles and they have had my husbands account mixed up with a man with the same name but 5 years younger for all of the years we've had service. They change the addresses and contact information on files without confirming they're changing the proper file. These people shouldn't be trusted with your sensitive information or the insurance for your most important assets. Pick someone else, for your own sake."
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Jennifer Cantrell

March 19, 2024

5  out of  5 rating by Jennifer Cantrell
"Great rates and great customer service"
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Robert Vannier

March 18, 2024

5  out of  5 rating by Robert Vannier
"The people at Trevor Butcher are really helpful and help you get as many discounts as possible. They are also very friendly!! #Auto & Home"
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Angie Thom

March 6, 2024

5  out of  5 rating by Angie Thom
"Friendly, knowledgeable and helpful agency! I would highly recommend them to everyone."
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Ashley Johnson

March 5, 2024

5  out of  5 rating by Ashley Johnson
"My family and I have been with Trevor Butcher’s office for over 10 years. We have always had friendly service when dealing with this office. Austin has been helping me recently with some new policies and he has been so courteous and knowledgeable. Alexis and Bailey have also been very helpful recently updating my information. Give them a call for any assistance!"
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Eric Winkler

March 5, 2024

5  out of  5 rating by Eric Winkler
"We’ve had our policies with Trevor Butcher and his team for 11 years now. They’ve done a great job taking care of us. I feel like they understand our needs and direct us in the right direction for our family."
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March 1, 2024

5  out of  5 rating by ERIK
"Alexis was awesome and gave me excellent service as always!"
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QuietWaters Life

February 27, 2024

5  out of  5 rating by QuietWaters Life
"Great interview process with the staff"
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Will gilley

February 26, 2024

5  out of  5 rating by Will gilley
"Very nice and professional staff! They are extremely helpful, and willing to go great lengths to satisfy their customers!"
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Sabrina Stroud

February 21, 2024

5  out of  5 rating by Sabrina Stroud
"Trevor's office staff is incredibly helpful. Always answers all of my questions and concerns and are very friendly and knowledgeable. I would definitely recommend them to anyone that's looking for home or car insurance."
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Vicki Brown

February 19, 2024

5  out of  5 rating by Vicki Brown
"Excellent service, great people to work with."
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melissa coffman

February 19, 2024

5  out of  5 rating by melissa coffman
"Always super nice and helpful"
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LaShell Jordan

February 19, 2024

5  out of  5 rating by LaShell Jordan
"I always have received great guest service. They are very helpful in getting you what you need and not just selling you products for profit. I've been with State Farm for over 10 years and just hands down best insurance I've ever had."
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Miranda Nichols

February 15, 2024

5  out of  5 rating by Miranda Nichols
"I love the people in this State Farm office! They have always been very helpful and considerate of me and my time. Not to mention polite and friendly. If you’re going to use State Farm, I highly recommend Trevor Butcher."
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February 14, 2024

5  out of  5 rating by PrincessMeagan07
"Great customer service! Mary Beth was an excellent help with my first car and life insurance!"
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Mark Ferreira

February 13, 2024

5  out of  5 rating by Mark Ferreira
"I've been with Trevor for over 20 yrs, great agent, great office staff and never an issue."
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Leeann Gill

February 12, 2024

5  out of  5 rating by Leeann Gill
"Awesome staff and great customer service."
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Nathan Reel

February 12, 2024

5  out of  5 rating by Nathan Reel
"This State Farm agent has been very helpful and has been able to do what I've needed. I would definitely recommend Trevor Butcher agency for all of your insurance needs."
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Miranda Allen

February 5, 2024

5  out of  5 rating by Miranda Allen
"Bailey has been amazing!! Everyone that I've spoken to in the office has been great. I had the pleasure of briefly speaking to lexis and she sounds just as great. Trevor Butcher has an amazing team....great customer service representatives. Keep up the great work."