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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elaine Johnson

June 25, 2025

5  out of  5
rating by Elaine Johnson
"Cierra did an absolutely wonderful job of reviewing our State Farm policy with us and helping us to get the best possible prices for the policies we need. She explained the details of our policies thoroughly, and she could not have been more delightful to work with. This agency is outstanding!"
We responded:
"Thank you for taking the time to share your thoughts! Cierra is great and we’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eric Hale

June 22, 2025

5  out of  5
rating by Eric Hale
"The team members are always courteous and has the answers to any question. A member of the team there is Austin . He has been the model which I base my interaction with other people against."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bl Sis

June 4, 2025

5  out of  5
rating by Bl Sis
"Austin is the best! He’s always attentive and quick to help with any question/issue I have ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amy Norris

May 30, 2025

5  out of  5
rating by Amy Norris
"Switching to State Farm coverage saved our family significantly over our previous insurance coverage. Our agent Bryan Chapman, checked thoroughly for any applicable discounts and options!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jaime Morgan

May 28, 2025

5  out of  5
rating by Jaime Morgan
"We definitely recommend Justin Landers at Trevor Butcher State Farm in Decatur! He went above and beyond to help us understand coverage options and find the best rates. Justin is knowledgeable, patient, and always helpful in answering our questions. We feel like we have a true partner on our insurance journey. At Trevor Butcher State Farm, they offer great coverage at a competitive price. We appreciate the variety of discounts available, which helped us save money. We feel like we're getting good value and that our family and belongings are well-protected."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jonathan Norris

May 24, 2025

5  out of  5
rating by Jonathan Norris
"Great experience! I highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dalton Chalus

May 24, 2025

5  out of  5
rating by Dalton Chalus
"I’ve been with StateFarm for a few years now, and I appreciate the fact that they are willing to help their customers get a policy that’s right for them. Their auto insurance is the cheapest that I’ve been able to find! I trust StateFarm for my insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alisabeth Grace (Ali)

May 23, 2025

5  out of  5
rating by Alisabeth Grace (Ali)
"Cierra is fabulous! She handles everything professionally and with remarkable decorum. She is exceedingly amiable, and I believe a lovely addition to Trevor Butcher's amazing team!"
We responded:
"Thank you for reviewing our State Farm office, & we agree Ciearra is great! We look forward to continuing to support your insurance needs."
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Kristen M

May 23, 2025

5  out of  5
rating by Kristen M
"Exceptional service. I especially appreciate Nikki - she is very helpful and knowledgeable!"
We responded:
"Thank you for taking the time to share your thoughts, Nikki is awesome! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cindy Grainger

May 23, 2025

5  out of  5
rating by Cindy Grainger
"Austin Johnson works for Trevor & he helps us out whenever we need it. If he doesn’t know the answer he will find it for us. They are great to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brady Jordan

May 23, 2025

5  out of  5
rating by Brady Jordan
"Austin is seriously the most on-the-ball, kind, and helpful insurance agent I've ever had. I've had business, home, and auto affiliated policies with Austin through Statefarm and he made setting everything up a breeze. I've been through unexpected life events while being a client, and they've been nothing short of lifesavers in every situation. Having been a customer for over 3 years, I would highly recommend taking your business here to Trevor Butcher Statefarm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amy Hudson

May 23, 2025

5  out of  5
rating by Amy Hudson
"So glad we switched to State Farm! Bryan Chapman walked us through the process of switching our insurance and we endedup saving so much, even with a teenage driver!"
We responded:
"We’re thankful for your feedback, Bryan is the man! If there is anything else we can do to help, please let us know!"
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Clint O'Brien

May 23, 2025

5  out of  5
rating by Clint O'Brien
"I highly recommend working with Nikki at this branch! I had a great experience and she was able to save me money and get better coverage compared to my previous insurer"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stacey Doughty

May 23, 2025

5  out of  5
rating by Stacey Doughty
"Great office to do business with. Cierra is very professional and helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cierra Steele

May 23, 2025

5  out of  5
rating by Cierra Steele
"The whole team is amazing and goes above and beyond. You can tell they truly care about their clients!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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LNVillanue

March 29, 2025

5  out of  5
rating by LNVillanue
"Very attentive and concerned Staff. Answered all my questions to my satisfaction."
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Samantha Mayhall

March 27, 2025

5  out of  5
rating by Samantha Mayhall
"The staff is always so nice to talk to, and also very helpful. I have bad phone anxiety but I never have a problem picking up the phone and calling them. They are wonderful. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Baylee Collum

March 26, 2025

5  out of  5
rating by Baylee Collum
"Beyond helpful!! Alexis and Austin are super great!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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G I O Vazquez

March 24, 2025

5  out of  5
rating by G I O Vazquez
"We are very happy customers Austin Johnson took good care of us👍🏾give him a call"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lucy Carr

March 13, 2025

5  out of  5
rating by Lucy Carr
"Staff is very kind and professional. Rates are good comparatively."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laura Phillips

March 13, 2025

5  out of  5
rating by Laura Phillips
"I have been a customer for many years and have ALWAYS received the absolutely BEST service. Trevor and his staff are the very best example of professionalism and friendliness at the same time. They are the absolute best in the industry!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to serve you and we are so appreciative your business!"
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Becca shipley

February 20, 2025

5  out of  5
rating by Becca shipley
"I always ask for Alexis or Baylee!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bryan Chapman

February 20, 2025

5  out of  5
rating by Bryan Chapman
"Wonderful company and staff to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Robert Williams

February 12, 2025

5  out of  5
rating by Robert Williams
"A great company to do business with. Always looking out for my needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John P. Barber

February 12, 2025

4  out of  5
rating by John P. Barber
"I appreciate the yearly contact with Trevor's office to confirm my contact information and to review my coverages to insure that if there were any changes to my financial situation I am still getting the best coverage. This personal contact is one of the reasons I choose my home and auto insurance coverage with State Farm."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"